In the event that you are unable to receive your scheduled delivery, a re-delivery fee equivalent to the full value charged by our white glove service partners will be applied. It is important to promptly communicate any unavailability during your confirmed delivery time slot to our Third Party white glove shipping providers. Please note that it is necessary to accept delivery or collect your purchased pieces within 14 days of receiving the availability notification. Failure to accept the delivery during the designated time slot may result in the cancellation of your order by Abode. In such cases, a storage and restocking charge may occur.